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Accidentally activated a service

Last updated on Jul 13, 2026

You cannot cancel an activation yourself, but we can help — message our support.

A refund is only possible under two conditions:

  1. The kits have not been claimed yet. If you already took them — the refund will be declined.
  2. No more than one hour has passed since the activation.

Made a mistake — write immediately: the sooner you do, the higher the chance of a refund.