Got banned — you can appeal only from your profile on the website: magicrust.gg/en/profile/wallet.
How it works:
- Open your profile on the website.
- If your account is banned, you will see a red banner with the ban details.
- Open the “Ban history” section — the button to submit an appeal is inside it, not on the banner itself.
- No banner means your account is not banned.
Requests submitted in VK groups or on Discord are no longer accepted — appeals go through your profile only.
Requests are reviewed by the moderation team in order, within 72 hours.
Two important things:
- The ban is permanent, but you can appeal at any time — every request gets reviewed.
- If your appeal is rejected, you can submit a new one no earlier than 3 months later.
- An unban is not for sale: the only way to get unbanned is through an appeal in your profile.